Meet the Team

We recognize that all our patients are unique and deserve to receive orthodontic care that reflects their individual needs. Our experienced and talented team is committed to working with you and your family to create a comfortable, stress-free, and rewarding orthodontic experience every time you visit our practice.

We are pleased to welcome you and your family, and we look forward to working with you.

 

Alicia

Alicia

Orthodontic Assistant

I recently moved from Ludington, Michigan to the area with my dog, Harley. I can be found assisting in the clinic, I love to talk with all the patients and discover how a beautiful smile is changing their lives. 

I grew up in Northern Michigan and love spending my time outdoors exploring- in all seasons! I love to do yoga and cook in my spare time and pride myself in my award winning chili recipes! I also love animals and a good pun!

 

Emilie

Emilie

Financial Specialist

Throughout the day, I assist new and current patients with scheduling needs, questions about accounts and billing, verifying insurances, and answering insurance questions. I love being able to see the progression of each patient’s smile throughout their treatment, and getting to know them and their families along the way. I thoroughly enjoy taking part in each patient’s excitement and new-found confidence to their smile near the end of treatment.

I grew up in Holland, MI, but I have loved calling Grand Rapids my home for the past 4 years. When I’m outside of work, I enjoy boating, spending time up north near Torch Lake and Elk Lake, being with family and friends, and shopping.

 

Jamie

Jamie

Office Manager

As an Office Manager, I make sure that insurance claims are properly filed and handle a myriad of office management duties I love working with a team that is passionate about what they do and are always motivated to do their best.

I’m originally from the east side of Michigan, and am eager to spend time exploring the west side of the state with my husband, baby girl and dog! 

 

Jessie

Jessie

Treatment Coordinator

As Treatment Coordinator, I get to introduce new patients to our office. I love getting to know each new patient and their families. Also as I talk you through the treatment process, I can answer any questions you may have. I help to find a personalized financial plan that works with individual family budget, and work to get your first appointments in our practice scheduled.

I am originally from West Michigan. In my free time, I love to spend my time with my husband, Nate, our daughter, Olivia, and our fur babies. I love to read and binge watch Netflix, along with going Up North in the Summer.

 

Mollie

Mollie

RDA Clinical Assisting

I graduated from Mott Community College in 2011 with a degree in dental assisting and worked in general dentistry until I started working for Swan Orthodontics in August of 2017. As a clinical assistant, I’m usually in the back with patients but also act as the Marketing Specialist. I manage all incoming and outgoing lab cases. I love getting to know all of our patients and seeing their final reveals.

I recently moved here from Flint, MI to be with family and am enjoying every minute of it. I spend the majority of my time with my Pomeranian named Harley. We love to go on walks and play fetch. I also love to try new restaurants as I’m a huge foodie.

 

Natalie

Natalie

Clinical Assistant

I recently relocated to Grand Rapids and have found a job that I absolutely love. I help assist in the clinic and I am learning something new every single day. Getting to work closely with our patients becomes very rewarding. I love seeing the smiles on our patients’ face, especially when their treatment is ending. Not only do I get to help in the clinic but I get to work with some amazing people! My co-workers are always so positive and such hard workers.

My favorite hobby is working out. I love hitting the gym and seeing results from my weight training. I also enjoy being outdoors in all seasons besides winter! During the winter time I love being home watching Netflix and relaxing after a long day.

 

Shelby

Shelby

RDA Clinical Assistant

I recently graduated from the GRCC Dental Assisting Program, and I had my internship here at Swan Orthodontics. I spend a majority of my time in the clinic, but I also manage inventory and supplies. I enjoy getting to see our patient's smiles improve more and more at each appointment. My favorite part of my job is seeing our patients reactions at the end of their treatment, I feel fortunate to be a part of this process in the patient's life.

Hudsonville is my hometown, and enjoy spending a majority of my free time around Michigan. I love camping at Grand Haven, walking around ArtPrize, and going to our cottage at Big Star Lake on the summer weekends. I also enjoy playing volleyball and having weekend bonfires with my friends!

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